Xiaomi Mi3 is the most sought after smartphone in India with thousands of units being gulped down within seconds. Xiaomi has sold 75,000 smartphones in first month and the demand refuses to subside. There are several customers who walked away happy, but there are several disgruntled buyers whose experience wasn’t as pleasing. Here are some of the issues which several users have reported. image

Brittle Screen

image While the display on our display unit quite durable, several users have reported that they managed to break or crack the display glass, without applying much pressure. While it’s hard to verify the veracity of these claims, several users have reported these on Social Media as well as other channels.

Recommended: Xiaomi Mi3 Questions Answers FAQ – Doubts Cleared

Gorilla Glass Scratches

Xiaomi has officially confirmed that all smartphones shipped in India have Gorilla Glass 3. Our review unit also passed a minor scratch test that we performed. Gorilla Glass isn’t scratch proof (and our experience with several high end devices confirms it), but in day to day life you shouldn’t accumulate any scratch when your display meets your keys or coins in pocket, several users have reported severe scratches in day to day usage.

Heating Issues

image Xiaomi Mi3 has heating issues and this can’t be denied. Our device didn’t heat up during basic usage. While 10 minutes of moderate gaming and while placing long duration calls, you can feel the heat after first 5 minutes but it is very manageable. The device tends to heat a lot while recording full HD videos and while playing high end games. The extent of heating reported by various users is different and several claim unbearable temperature rise while calling.

Prevent Pocket Dial Not Working

Screenshot_2014-08-21-17-19-17 There is a prevent pocket dial option in Xiaomi Mi3, in Settings>> Display>> Prevent Pocket Dials or Contacts >>Settings>>Call Settings>> Incoming Call Settings>>Prevent Pocket Dials The feature reportedly doesn’t work for many, including our review unit, but this looks like a minor thing which will be fixed in subsequent software updates.

Voice Calls

Many users have reported that voice transmission is good, but voice reception is poor. Hardly anything is audible at user end. Again, we didn’t have any issue with voice calls. Some users are claiming that the issue has been solved by the latest software update, while others are still troubled. In case you are facing any such issue ask for a replacement.

SIM Card Not detected

The SIM Tray issues aren’t new for Xiaomi, but several customers are still reporting lack of proper signal and automating switching of data on their devices. Again if you are facing any such issues, it would be wise to go for a replacement.

Miscellaneous Issues

We are receiving several queries every day from troubled Xiaomi Mi3 customers but many of these issues have been due to users toggling with some MIUI settings. MIUI provides many customization options and sometimes a wrong toggle, for example camera Anti banding turned off can lead to trouble. Users are reporting issues with display not being turned on, excessive battery drain, WiFi connection issues, Push Notifications not working, etc. We didn’t face these issues in our device.

Is it worth Buying?

Going by our experience of Xiaomi Mi3, it is definitely worth buying. You can conduct hardware test by dialing *#*#64663#*#* on your Xiaomi Mi3 and can ask for a replacement if you are not satisfied. Order a scratch guard for your display and take proper care of it. Be careful with the SIM tray and test your device and take advantage of vast MIUI community support to clear your doubts. Since the phone is getting timely software updates, most minor issues will be fixed.

The Author spent a significant chunk of his formative years resisting technology. He now keeps an eye on where the world is heading to, and drives a passive pleasure from this indulgence. His passion to write, learn and improve drives him each day. When his day ends, he enjoys the pleasant languor and detoxifies with family. You can connect with him on and Twitter


  1. I’ve registered to buy this for aug 26 sale. Can u pls answer my questions. Can it be taken for 14K. I can wait for a month till. Will the price be less in future. How about the service network and what may be the maximum time they take for service. Can I trust Xiomi.

    Kindly help, I don’t want to waste money. What are the other competitive or comparitive phones for this model upto 15K.

    • service network will be more efficient if you are in delhi or banglore. It will improve in coming time. Xiaomi is trying hard for good customer care support. Prices will not fall in near future

  2. hello guys i have purchased MI3 phone from flipkart and i m unable to hear the caller voice when i m on the call but when i use headphones then i m able to hear caller voice clearly.
    please help me to get rid of this problem

  3. Hello sir I own a xiaomi redmi 1s . but my devices gets heated after 2 minutes of turning on . is it normal or my device has some problem. Skype gets crashed when video call is received.
    Please help sir

  4. I purchased MI3 couple of days back. First I encountered problem with the sim tray problem (Not opening). The Official Service vendor recommended for return. Accordingly I returned and got another said to be new set. But the set is heating up during charging and also while talking with in 5 minutes. So it is really hurting my ear and not able to use the with out speakers. Hence people must be CAUTIOUS while going for the phone. I am planning to return this phone also. I am very much disappointed with this phone.

  5. The unit I received suffers from a slight bit of backlight bleeding on top of the phone. This is hardly visible in daylight with a light colour filling up the screen, but it gets a lot more pronounced when it’s looked at obliquely and with a darker shade on the screen. When you have a white page opened on the screen you can easily notice the gradual brightness fall-off from top to bottom. It looks like Xiaomi have compromised a bit on quality….
    kindly tell me this problem exists in all the mi3 or My unit is a defective one.
    I would give Mi3 5/5 but bcoz of backlight issue
    I give it 3/5

    • brightness fall off on pages like settings page and other UI pages, noticeable with black backgrounds is in our units as well. this shouldn’t be on other app pages like ebook readers etc

  6. Receiver person getting very low vice from my mi3. i m fade up with this problem. for each and every call i need to shout on phone.
    If guys u have any solution on this plz help me

  7. D fone z nice n smooth…
    Bt my problem is…
    Im using a flip Cover which has a window for the display of caller ID whenever i get a call…
    Bt d screen remains off when i get a call 🙁
    What shud i do? Z it a bug? Or some setting?


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