If you have bought a new iPhone or have been using an iPhone which supports eSIM (like SE 2020, or iPhone XR, XS, or above models), and while setting up the eSIM something messed up. Resulting in a situation of the same number on both physical as well as eSIM, or the number registered is wrong. Worry not today I’m here to help you fix the issue. But keep in mind this in order to fix it you need to first convert the physical with the correct number into an eSIM, if you have not converted it yet, then check out the conversion process at the end of the article, then proceed to the fix.
Steps to Fix eSIM on iPhone
If you have mistakenly registered a wrong, duplicate, or incorrect number on your iPhone as eSIM, then you can fix it by following these steps:
- Open Settings on your iPhone
- Go to Mobile Data
- Select the Duplicate or Wrong eSIM number
- Click on My Number
- Remove and Type in the correct number, which has been already converted to a eSIM (steps mentioned below)
- Choose the label for your Sim for easy recognition
Steps to Fix Messages not Working on eSIM on iPhone
The above-mentioned steps will re-activate your eSIM on your iPhone, as you will get the network, dial, and receive calls. But if you are not able to receive messages on your eSIM, then you need to follow these steps to fix it:
- Open Settings on your iPhone
- Go to Messages
- Enable iMessage, and click on Send & Receive
- Select the number of your eSIM to start receiving messages on it
Steps to Convert your Physical SIM to eSIM
If your phone supports eSIM then you need can use one physical SIM and one eSIM to enable dual SIM functionality. In order to convert your existing SIM to eSIM you can do as follows, for your Airtel, Vodafone, or Jio SIM:
Insert your existing physical SIM into your phone, and follow the steps of your carrier operator.
- Send eSIM <Your Registered Email ID> to 199
- Follow the steps mentioned in the text messages, and complete the call verification
- After the process, Scan the QR Code received on your email, from your phone
- Send GETSIM <32 Digit EID> <15 Digit IMEI> to 199
- Type SIMCHG <19-digit eSIM number> and send the SMS to 199
- Follow the steps mentioned in the next text messages, and complete the call verification
So this is how you can fix an eSIM number registered on your new or existing iPhone. Only these iPhones support dual SIM functionality (Physical + eSIM): iPhone SE 2020, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12 Mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13 Mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max. However, China, Hong Kong, and Macao are the only countries to have dual physical SIM card iPhones, so if you want to have a dual sim iPhone without eSIM, then you know where to buy one from.
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