Xiaomi has started a unique doorstep pickup and drop service back in October to provide fast and effective after sale service to all the users of Xiaomi smartphones. Now Xiaomi has made this service, that goes by the name of PickMi, much more easier. All you have to do is to give a missed call on 7676404444.
Now the users can avail the PickMi service just by giving a missed call on 7676404444 instead of a full fledged conversation with the company’s representative which used to be the method earlier. The older service is still accessible and in case you want to have a person to person conversation with the company representative then you can call on toll free number 1800 103 6286.
Manju Jain, Head of Mi India, in an emailed statement said, “We have always focused on meeting the needs of our customers and providing them with the best user experience. With Pick Mi, we are trying to revamp the service model in India and bringing the convenience of e-commerce (doorstep delivery) to the service industry. We have seen positive results for Pick Mi. A large number of people are already using the service regularly in the pilot cities of Delhi, Mumbai and Kolkata, and we receive a few hundred calls every single day”.
You can avail the PickMi service paying by just INR 189 including taxes. According to Xiaomi the PickMi service is available across 597 cities and 6,076 PIN codes in India which also includes the remote places like Andaman & Nicobar Islands.
Xiaomi is looking to change the face of the customer service that is being provided till now by using innovative ideas like doorstep pickup and drop. So next time if you face an issue with your Mi smartphone all you need to do is just give a missed call on 7676404444. Your phone will be pick up from your location without needing you to go anywhere and get the repaired handset delivered at your doorstep.