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Xiaomi partners with Smartbox to offer a new delivery option

Xiaomi has announced a partnership with Smartbox, which offers automated parcel delivery terminals to ease the delivery of products. The new smart delivery option powered by Smartbox is currently available on the Mi online store and the Mi Store app in the Delhi-NCR region only as of now.

Xiaomi has also partnered with Blue Dart, FedEx, Delhivery, Xpress Bees & Ecom Express for deliveries. With the service that allows picking Smartbox as a delivery option, Xiaomi users can easily get their parcel at any time of the day near their location. All you need to do is to enter the OTP at a nearest smart box terminal to collect your parcel.

How to avail Smartbox delivery on mi.com?

First, add a product to your shopping cart via Mi.com or Mi app. Now, select a delivery address or add a new address. If Smartbox delivery is available for the selected address, Smartbox dialog box will appear on the checkout page.

Now, select the nearest Smartbox delivery terminal and check-out. Once the order is placed, you will get a confirmation message from mi.com and Smartbox mentioning pick-up OTP. As soon as the product reaches the Smartbox terminal, Smartbox will send a message requesting you to pick up your parcel.


If it is a pre-paid order, you can get your parcel after you enter OTP at the terminal. And if it is a COD order, you can pay using debit or credit cards or BHIM/Paytm. Also, it is to be noted that parcel will be in the locker for 72 hours only and after that the order will be returned if not collected within 72 hours.

Commenting on the launch of new smart delivery option, Raghu Reddy, Head – Online Sales, Xiaomi India said,

Our vision is to bring innovation to everyone and our integration with Smartbox is another step forward in this direction. As a global technology leader, we try to bring solutions to our Mi Fans which make for an enjoyable experience. With this new smart delivery option, we hope to provide an even better purchasing experience that is truly smart and user-centric.”

Amit Sawhney, CEO, Smartbox E-commerce Solutions Pvt. Ltd. said, “We are delighted to get into this partnership with a global leading brand in its category like Xiaomi. Our technology helps solve the most complex part of a parcel’s journey – i.e. the last mile.”

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Satyendra Pal Singh

Satyendra explores the latest happenings in the tech world and writes stories about those. He likes to play around with the latest gadgets and shares his views through articles. In his free time, you can find him watching movies/TV shows and/or reading books.