Not being able to download apps from the Google Play Store is a common issue faced by Android users. And while it usually gives an error code, some problems are entirely random to tackle. So, are you unable to download apps on your Android phone? Well, we are here are some of the possible fixes for the same. Read on.
Fix Unable to download apps issue in Play Store
1] Check your connection & storage space
The first and the most basic thing you need to check is whether you have a stable internet connection and a sufficient amount of storage space. If on Wifi, try switching to mobile data and re-attempting the download. Also, disable your VPN, which might be the possible cause hindering the download.
2] Force Stop app, Clear Cache and Data
Giving Play Store a fresh start can help fix a lot of general problems, including errors while downloading apps. To do the same:
- Open Settings > Apps & Notifications > See all apps and navigate to the Google Play Store’s App Info page.
- Tap on Force Stop and check if the issue gets resolved.
- If not, click on Clear Cache and Clear Data, then re-open the Play Store and try the download again.
Now, the Google Play Store also relies on other processes aided by Google Play Services and Download Manager. So, if you’re facing issues with Play Store despite wiping its data, it is advised to clear cache and data for Google Play services, Google Services Framework, and Download Manager in a similar manner. Also, make sure that the Download Manager is in the “enabled” state, and you haven’t accidentally disabled it while intending to remove bloatware.
3] Uninstall & reinstall Play Store updates
If you still can’t download apps after clearing the cache & data of the Play Store and Services, it’s recommended to uninstall Play Store updates and update it again. To do this, open Settings and head to the All apps section under the Apps & Notifications menu. From the list, select Google Play Store, click on three dots on the top right corner, and tap Uninstall Updates. Tap OK to confirm when prompted.
This will revert the Play Store app to its factory-installed version, clearing out any potential bugs or issues with the previous version. That said, you can now update it again to the new version by side-loading the APK from APKMirror.
4] Remove & re-add your Google account to your device
If nothing works, the final step would be removing and re-adding the Google account on your device.
To remove your Google account:
- Open Settings on your Android phone.
- Tap Accounts.
- Select the account you want to remove and click on Remove Account (you might be required to enter your phone’s pin or password).
To re-add Google account:
- Open Settings and head to the Accounts section.
- Tap on Add Account and select Google.
- Enter email ID, password, and follow the on-screen instructions to add the account.
- Now, open the Play Store, select the account from the dropdown menu in the sidebar and try the download again.
5] Apps won’t download on freshly setup phone
If you’ve gone through a factory reset or are setting up a new device, the chances are that new apps won’t download at all. In this case, the Play Store will say “pending download” for everything in the queue.
Well, this is just because your Google Account is in sync mode or downloading the apps linked with the account. So just wait for the sync or download to complete and then try again. To speed up the process, you can disable account data sync in settings for a minute or two and enable it again. As mentioned above, make sure that you’re running on a stable internet connection.
6] Resolving Error codes
There are a couple of other problems related to the Google Play Store. Generally, Google provides an error code for them. Having said that, here’s how to interpret and resolve the most common error codes on Play Store.
- Error 101: Your phone has too many apps installed currently. Uninstall old and unused apps.
- Error 194: Clear the cache and data for Google Play Services and the Google Play Store.
- Error 403: You’re using two different Google accounts to buy apps on the same device. Consider using the correct account and or removing the other one. Also, try deleting the proxy option in your APN settings.
- Error 492/ 498: Your phone’s Dalvik cache is full. Try uninstalling unnecessary apps and wiping the cache partition through your phone’s recovery.
- Error 911: There’s a problem with your Wi-Fi connection, or you may be required to clear the data cache. Disconnect and reconnect to your WiFi network or clear cache.
- Error 919/ 101/ 923/ 921: Your device’s storage is inadequate. Free up some space to continue downloading apps. This could also be caused by incorrect APN settings.
- Error 927: The download is impossible because the Play Store is being updated. Wait for a few minutes until the Google Play Store is completely upgraded. If the issue still persists, proceed with clearing data of Play Store, Play Services, and Download Manager.
- Error 944: Google’s servers are having connectivity problems. Wait until the issue is fixed.
So this was a simple guide on how to fix unable to download apps error on Google Play Store. As evident, the general solution for the app download issue is to clear cache and data for Google Play Store, Play Services, and Download Manager.
However, if the problem doesn’t rectify, you can proceed with uninstalling Play Store updates or removing and re-adding your Google account. In some cases, even a simple restart could fix the mess. Anyways, which of the methods worked for you? Let us know in the comments below. Moreover, feel free to reach us in case of any doubts or queries.