If you are facing any issue with your Aadhaar card, like the PVC card is not received, not receiving OTP on the registered number, biometrics not working, or even if your Aadhaar update request is taking forever to process. In such cases, you can file a complaint on the UIDAI portal related to your Aadhaar card issues. In this read, we will guide you to file and track the status of the complaint on the UIDAI portal.
Steps to Register a Complaint for Aadhaar on UIDAI Portal
If you are facing any Aadhaar issues, related to PVC card, Authentication, Enrolment, portal or application, or even update-related issues. Then you can follow these easy steps to file an Aadhaar complaint using the UIDAI portal.
1. Visit the UIDAI portal on your computer’s web browser, and choose your preferred language.
2. Navigate to the File a Compliant option from the Contact & Support menu in the top navigation bar.
3. On the next page, fill in your details like Name, Mobile Number, Email Address, state, etc.
4. Scroll down a little, and mention whether you are filing a self complaint, or for someone else.
5. Now, you need to pick your complaint type. As in our case it is related to Aadhaar Update, so we have chosen the Update Related option.
6. Next, you need to specify the category of your complaint, from the drop-down menu.
7. Attach any supporting documents in JPG, PNG, or PDF format.
8. Give a brief description of your complaint.
9. Finally, fill in the captcha, and click on Next to submit your complaint. Keep a note of the SRN of the complaint filed, it will also be sent on the mobile number entered.
Steps to Track your Complaint Status on the UIDAI portal
Now, that you have filed a complaint related to Aadhaar using the above process. Let’s look at how you can track the status of your complaint from the UIDAI portal.
1. Visit the UIDAI portal on your computer’s web browser, and choose your preferred language.
2. Navigate to the Check Compliant Status option from the Contact & Support menu in the top navigation bar.
3. On the next page, enter the SRN number issued and fill in the captcha.
4. Now, you can see the status of your complaint.
FAQs
Q: My Aadhaar Application is taking too much time, what should I do?
A: In such a case, you should file a complaint about your issue, on the UIDAI portal. Follow the above-mentioned steps to file an Aadhaar complaint.
Q: My Aadhaar Update Request is pending for more than 30 days. What should I do now?
A: If your Aadhaar Update request is pending for more than 30 days, then you should file a complaint about it. We have shared the full process to file a complaint on the UIDAI portal.
Q: What should I do If my Aadhaar Update is stuck under processing?
A: If your Aadhaar Update request is stuck under processing, then you should file a complaint on the UIDAI portal. If you reside in Delhi, then you can visit the UIDAI Regional Office, in Delhi located on Ground Floor, Supreme Court Metro Station, Pragati Maidan, New Delhi-110001.
Q: How to check if someone is using my Aadhaar card?
A: We have a dedicated guide, which you can follow to check if someone is using your Aadhaar card.
Wrapping Up
In this read, we guided you through the quick and easy process to file or lodge, and track a complaint related to your Aadhaar card, or Aadhaar number. You can follow the above-mentioned process to file complaints related to PVC cards, Authentication issues, Enrolment issues, portal or application issues, or even update-related issues. I hope you found this useful if you did share it with someone who is facing any such issue. Stay tuned to GadgetsToUse for more such reads, and check the ones linked below.
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